1. Be careful if someone you didn’t ask for comes to you.
   Don’t trust people who show up without being invited or contact you on social media out of the blue.
2. Get at least three written quotes.
   Make sure each quote tells you what they will do and how much the work and materials will cost. If you don’t get a written quote, be careful.
3. Check who they are and if they’re trustworthy.
   Ask for references and read reviews on websites like Checkatrade. Use official schemes like TrustMark or Buy with Confidence to find traders you can trust. Also, check if they have the right insurance and certificates, like Gas Safe for gas work.
4. Don’t pay a lot of money upfront or in cash.
   It’s okay to pay a small deposit, but it shouldn’t be too much. You should know what the money is for. Good tradespeople often let you pay bit by bit as the work gets done. Pay the last bit only when the job is finished and you are happy with the work. Paying by credit card is safer.
5. Trust your feelings and don’t be rushed.
   A real professional won’t make you decide or sign quickly. If you feel unsure, say no and ask them to leave. For urgent jobs, check carefully and get other opinions.

If you think you’ve been scammed tell us and contact Citizens Advice to report it to Trading Standards.