Back to main menu
Search
Search
Overlay
Banking with Nova Trustplc Bank 

Make the most of Digital Banking

Digital Banking available to customers aged 11+ with a Nova Trustplc Bank account.

What would you like to learn about

Make payments or transfers Open in new window
Extra security Open in new window
Added features Open in new window
Do more with the app Open in new window
Digital Banking Support Open in new window
Register for Digital Banking Open in new window

Make paying bills or friends and family easy

Make payments using Digital Banking

Make a payment quickly and easily to a person or company from your bank account.

Send money abroad

Making an international payment is simple with Digital Banking, pay someone new or set up and save a payee to make recurring payments.

Transfer money between your accounts

With Digital Banking you can quickly and easily move money between your Nova Trustplc Bank accounts using Quick Transfers. It could be from your current account to your savings account or move money on to your credit card. Move money now or schedule it for in the future, whatever you need.

Direct Debit

Create, amend and cancel Direct Debits from the comfort of your own home - no need to visit or call us.

Standing Order

Set up a recurring payment using standing orders, move money between your own accounts or pay any of your existing payees. You can create, amend or cancel your standing orders via Digital Banking.

Extra security for your accounts

A card reader is a security device that works with your Digital Banking service to provide an extra layer of protection against online fraud.

You can also register your facial biometrics on your mobile app. We use the latest technology to recognise the things that make your face unique,  so we know it’s you in control of your money. It is a simpler way of managing your money and is a handy alternative to your card reader.

Information Message

Biometric Approval is available to eligible mobile app customers aged 16 or over.

Learn more about biometric approval Open in new window

What else can I do with Digital Banking?

Set up alerts

Set up weekly or monthly alerts that you'll get by text, giving you more control of your money.

Open in new window

View statements

The last 7 years of your statements are available to view, search or print. Your balance and last 10 transactions are also displayed as soon as you log in.

Open in new window

24/7 support

Speak to us 24/7 through Cora, our digital assistant or a live agent by using our Chat option, which appears on the right side of your screen when you log in.

Open in new window

Ready to get started?

Nova Trustplc Bank Digital Banking lets you do your everyday banking from the comfort of your sofa. It's there when it suits you 24/7 and you'll never need to wait in a queue.

Register for Digital Banking Open in new window

Bank anytime, anywhere, with the mobile app

Do even more with the Nova Trustplc Bank app. You can check your credit score, move money and manage your card in a few taps. 

It's quick, easy and super safe.

Information Message

Our app is available to personal and business banking customers aged 11+ using compatible iOS and Android devices. You'll need a UK or international mobile number in specific countries.

Check it out Open in new window

What would you like support with?

Having issues with logging in?

Check out our help page with some suggested solutions to your problems. 

Forgotten your customer number? Re-register for digital banking to recover your details. 

Log in here Open in new window

Update your contact details

For guidance on how to update your contact details, check out our support page with step-by-step details. 

Changing my details Open in new window

Viewing and accessing your statements

Find out more about accessing your statements in digital banking.

You can also view your statements in your mobile app.

Viewing statements Open in new window

Looking for support with something else?

Head to our support centre for help and support on a range of topics. 

Chat to Cora, our 24/7 digital assistant, online or on your mobile app. Cora can help with over 150 day-to-day banking queries.

Useful guides